Big Cartel Latest Updates

New: Reach more customers with Google Shopping

Paid plans only

We’re excited to announce our new integration with Google Shopping!

This feature automatically verifies and syncs your store with Google Merchant Center, allowing your products to be listed for free on Google Shopping. Effortlessly reach new customers and boost traffic to your shop – just connect and watch your products appear in relevant Google search results!

Three phone illustrations show screens representing the new Google Shopping experience, including results for a jacket, shoes, sunglasses and backpacks.

Plus, once connected, you’ll have the ability to run paid ads on Google to further promote your products. These ads, which you manage directly in Google Merchant Center, offer even more opportunities to reach potential customers.

Learn more

App Center

All plans

We added a new App Center to showcase all of our apps and integrations available to Big Cartel sellers. Each app includes a dedicated page that helps walk through setup and key features. Many apps now offer simple one-click installations, making it easier than ever to get started!

We’ve also added new apps for DropInBlog, Chatway, Common Ninja for our sellers on paid plans.

Explore the App Center

Introducing Tap-to-Pay & improvements to in-person checkout

Paid plans only

Introducing Tap to Pay for Big Cartel’s iPhone and Android apps! Sellers on paid plans can use our mobile apps to accept payments more easily without relying solely on cash or needing an external card reader.

We’ve also made improvements to the in-person checkout experience that makes it easier to:

  • see which products were added to the cart

  • add multiple quantities of a variant to the cart when selecting

  • add a customer’s email address for receipts

Learn more

Shipping Labels now available for Canada

Paid plans only

For paid sellers that ship from Canada, you can now create and print shipping labels directly from your Big Cartel admin. The best part? Save up to 90% in shipping costs!

Learn more

Abandoned Cart Recovery

Diamond only

Did you know that over 65% of shoppers that start a checkout end up abandoning their process and never complete it? Abandoned Cart Recovery emails are an industry best practice that have shown to recover 3-14% of these carts.

Abandoned cart recovery is a new Big Cartel feature that enables an important way to boost your sales: it’s a series of automated messages sent to customers who have added items to their cart, partially completed checkout, but haven't completed their purchase. These emails serve as friendly reminders that encourage your customers to return and complete payment — ultimately helping to recover abandoned carts and checkouts.

On our Diamond plan already? You can turn this feature on with a simple checkbox in your shop preferences.

Not yet on Diamond? If you want to get access to this new feature to boost your sales, as well as all the other Diamond exclusive features, upgrade now!

Redesigned shop email templates

All plans

Talk about a glow up! We’ve redesigned all of the email templates used for our seller's shops — including order receipts and shipping notifications. These new designs are clean, modern, friendlier on mobile devices, and provides more information to your customers about their orders. All shops immediately benefit from this with no opt-in or change required.

Improvements to shipping tracking

All plans

We've improved the order shipment process for manually added shipping details, including notifications to customers with tracking information. This update especially benefits our international sellers. Improvements include:

  • Added 18 new carriers

  • Based on your shop’s account country, we recommend certain carriers as "top" carriers which will more commonly match what they are looking for. Previously we were always recommending USPS, UPS and Fedex only.

  • Optimized the workflow to make it faster and less error-prone