Sell instantly. Ship nothing. Digital Products are now available in the new admin experience, giving creators a simple way to offer downloadable files directly through Big Cartel.

Note: This feature is available in the new admin experience. Still using the legacy admin? Click the orange banner at the top of your admin to switch.

What’s New:

• Digital Product type - Create products specifically for downloadable files.

• Automatic delivery - Buyers receive instant access by email and on their receipt page.

• Multiple file support - Upload several files to one product, ideal for bundles and multi-part content.

• Included storage - Generous storage for Platinum and Diamond plans with no buyer download limits.

Why This Matters

• Expand your catalog with files like art, guides, templates, music, and more.

• Skip the shipping with fully automated delivery.

• Earn passively with products that never run out of stock.

• Perfect for creators who want to sell digital content directly to their audience.

How It Works

Create a product in the new admin and choose Digital Product. Upload your files, set a price, and publish. We handle all delivery and hosting behind the scenes so you can focus on creating.

Pro tip: Combine multiple files to a zip file to offer bonus packs, resources, or add-on materials for your customers.

Digital Products are available now for Platinum and Diamond sellers at no extra cost.

On Gold? Upgrade to unlock Digital Products and start selling downloadable items today.

Ready to get started? View our help article: Selling Digital Products on Big Cartel

Questions? Our support team is here to help!

We're excited to announce our new DSers integration — you can now can source and sell products directly from AliExpress and Temu through automated dropshipping! This integration handles product importing, order fulfillment, and inventory management, making it easier than ever to run a dropshipping business on Big Cartel. Here's what you can do:

• Import products directly from AliExpress and Temu with just a few clicks

• Automatically fulfill orders with no manual processing

• Bulk import and edit products to scale your business faster

• Manage variants and pricing with built-in tools

Not yet on a premium plan? DSers integration is exclusive to our Platinum and Diamond plans. Upgrade now to unlock automated dropshipping and start selling without inventory investment!

We've expanded what's possible with your discount codes! Now you can use international characters, emojis, underscores, hyphens, and even create super-short single-character codes. This gives you more creative ways to market special offers to your customers and support customers in your local language.

What this means for you:

• More marketing options - Create memorable codes like "SUMMER☀️" or "FLASH⚡" that stand out in emails and social posts

• International support - Use characters from any language to better connect with your global audience

• Shorter codes - Single-character codes, including emojis, for distinctive and creative promotions

Already using discounts? Head to your discounts area in shop admin to try creating new codes with these expanded options.

Want to start using custom discount codes? This feature is available on our any of our paid plans. Upgrade today to start using discounts and offer special promos to your customers!

You can now add personalized messages to your order confirmation emails, creating another valuable touchpoint with your customers.

What's New:

Add custom text messages to your order confirmation emails - include details about upcoming markets, sales, or new products and personalize the post-purchase experience

Why This Matters:

• Keep customers informed about what's next for your brand

• Drive repeat purchases with targeted promotions

• Increase engagement at a critical moment in the customer journey

How to Set It Up:

• Go to Account > Shop Preferences

• Make sure order receipt emails are turned on

• Add your custom message in the new text field

• Hit Save to confirm your changes

• Send yourself a test email by clicking the paper airplane icon

Ready to start connecting with customers right after purchase? This simple but powerful feature helps you maximize every touchpoint in your customer journey! ✨

Pro Tip: Keep your messages concise, authentic, and focused on providing value. Consider rotating your message monthly to highlight different aspects of your business!

Say goodbye to shipping guesswork! We're excited to introduce Automatic Shipping Rates: a powerful new feature that automatically calculates precise shipping costs at checkout based on item weights, dimensions, and delivery locations. What this means for you:

• Accurate rates, every time - No more undercharging and losing money or overcharging and losing sales

• Real-time USPS calculations - Powered by actual carrier rates (with more carriers coming soon)

• "Set it and forget it" simplicity - Configure once and let automation handle the rest

• Discounted rates displayed - If you use Big Cartel shipping labels, your customers will see these savings at checkout

Who can use Automatic Shipping Rates?
This feature is available exclusively to US-based sellers on Platinum and Diamond plans.

Already on Platinum or Diamond? Head to your Account settings → Shipping to set up Automatic Shipping Rates. You'll need to add weights to your products for the most accurate calculations.

Managing in-person sales just got easier! Platinum and Diamond sellers can now accept payments viaVenmo (US only) and Cash App (US & UK) using simple QR codes—with no extra fees or complicated setup.

Why this matters:

• Unified sales tracking. All your transactions are now centralized in Big Cartel, creating a single source of truth for your business.

• Customer convenience. Let customers decide how they want to pay with popular payment methods (psst, Venmo has 90M+ users in the US, Cash App has 57M+ across US and UK!).

• No extra fees. Beyond standard Venmo/Cash App fees, there's no extra cost to use this feature.

• Simple setup. Just enter your Venmo username or Cash App $Cashtag to get started.

💎 Already on Platinum or Diamond? Enable Venmo & Cash App in your in-person checkout settings (open on mobile to setup).
⭐️ On Gold or below?Upgrade to Platinum to unlock this feature and other premium tools to grow your business!

You asked, we listened! Now you can restrict your discount codes to one use per customer (based on email address). We’ve also included a detector for people trying to use the “+” trick to reduce abuse.

This will come in super handy for creating new subscriber discounts or flash sales and works for all coupon types!

We’re excited to announce our new integration with Google Shopping!

This feature automatically verifies and syncs your store with Google Merchant Center, allowing your products to be listed for free on Google Shopping. Effortlessly reach new customers and boost traffic to your shop – just connect and watch your products appear in relevant Google search results!

Plus, once connected, you’ll have the ability to run paid ads on Google to further promote your products. These ads, which you manage directly in Google Merchant Center, offer even more opportunities to reach potential customers.

Here’s what you need to know:

• These discounts apply to the purchase price of the item only, not any applicable shipping costs.

• Want to give exclusive gifts to subscribers? Toggle on single-use per email address to keep things simple.

• Diamond sellers, take it up a notch with automatic discounting—no code required!

Ready to delight your customers? Start creating those discounts today!